When news of the death of Princess Diana, undoubtedly the most famous woman in the world, breaks upon a shocked and disbelieving British public, Her Majesty Queen Elizabeth II retreats behind the walls of Balmoral Castle with her family, unable to comprehend the public response to the tragedy.

For Tony Blair, the popular and newly elected Prime Minister, the people's need for reassurance and support from their leaders is palpable. As the unprecedented outpouring of emotion grows ever stronger, Blair must find a way to reconnect the Queen with the British public.